We all know every decision should be driven by data. But what about the data you don’t know? For years, the status quo in data-driven insights has lacked visibility, moved slowly, and cost too much. Leaving organizations to make critical decisions, day after day, without the whole picture. Premise changes that.

Across 140 countries and counting, our marketplace connects communities of global smartphone users to source actionable data in real-time, cost- effectively, and with the visibility needed by leaders in some of the largest organizations on earth.

With Premise, organizations win. And communities win, too. People can earn more from their opinions and discoveries. They can influence their cities for the better. And, unlike other data sourcing methods out there, they can do it all with full transparency that the data they’re gathering is going to an organization that values it, and values them.

Position Summary

Premise, a dynamic and innovative company headquartered in New York City, is a growing late-stage start-up with a global footprint with offices in New York City (HQ), Washington, DC, San Francisco, London, Mexico City, and Bogota, Colombia. Premise is seeking a Global Director of People with high ethical standards who is results-driven to join our team. We are looking for an individual who thrives in challenging environments, possesses exceptional leadership abilities, and has a passion for driving financial excellence.

As the Global Head of People, you will lead the development and execution of our people strategy, ensuring alignment with our business goals and supporting our global workforce. You will play a crucial role in building a positive and inclusive company culture while driving initiatives that enhance employee engagement, development, and retention. This position reports directly to the Chief Operating Officer (“COO”) and offers an opportunity to shape the organization's HR practices during an exciting phase of growth and expansion. This pivotal role will involve collaborating closely with the various operating teams.

This is an onsite position based out of our New York City office 5 days/week.

Reports to: Chief Operating Officer

Key Relationships: C-Suite and In-Country Operating Teams Globally

Key Direct Reports: Director of Recruiting (US), People Operations Director (Colombia), People Operations Generalist (Mexico)

What You Will Do

• Strategic HR Leadership: Develop and execute HR strategies aligned with the startup's business objectives, ensuring scalability and flexibility to support international expansion plans.
• Talent Acquisition and People Programs: Collaborate with other HR functions (Recruiting, Compensation, People Systems) in the design and implementation of People programs. Implement strategies to attract top talent in competitive markets.
• Employee Experience and Engagement: Establish policies and practices that promote a positive employee experience, including performance management, employee development, and recognition programs.
• Compensation and Benefits: Design and manage competitive compensation and benefits packages that align with startup benchmarks and attract high-caliber talent. Ensure compliance with local laws and regulations.
• Learning and Development: Drive initiatives for continuous learning and skills development, including leadership training, career pathing, and succession planning.
• HR Operations and Compliance: Implement and optimize HRIS systems and processes to streamline operations and ensure data integrity. Stay updated on employment laws and regulations to mitigate risks and maintain compliance globally.
• Organizational Development: Lead HR efforts during organizational changes, mergers, or acquisitions, ensuring smooth transitions and alignment with strategic goals.
• Analytics and Reporting: Utilize HR data and metrics to track key performance indicators, provide insights, and support data-driven decision-making at the executive level.
• HR Team Leadership: Mentor and develop a high-performing HR team, fostering collaboration, professional growth, and a strong team culture.
• Payroll and 401k: Process and manage US and UK payroll for Premise every pay period, ensuring accurate data input, calculation of wages, benefits, and taxes, and adherence to payroll policies and legal requirements. Addressed employee inquiries related to wages, deductions, attendance, and time records, while maintaining confidentiality of payroll information. Administer company-sponsored 401(k) plans in full compliance with legal and regulatory requirements, conducting bi-weekly reviews and reconciliations of contribution files and coordinating wire transfers of funds to the Trustee.
• Benefits Administration: Manage the day-to-day administration of employee benefit plans, including health, dental, vision, disability, life, and retirement plans, by analyzing responding to employee inquiries regarding benefits. Oversee the annual bidding and negotiation of Premise’s health benefits, ensuring effective communication of the open enrollment window and providing updates to the workforce to guarantee timely and accurate employee enrollment by new year.
• Immigration Process: Manage Premise’s immigration processes, including visa transfers, extensions, and amendments, with a focus on H1B visas and Permanent Residency applications by serving as the primary point of contact for non-immigrant employment and permanent residency sponsorships, acting as a liaison between the company and external immigration counsel.

What You Bring Along

Senior Management Skills: The candidate will be a member of the Company’s senior management team and an active participant in Board Meetings. As such, he or she will be expected to:

• Think and manage with limited oversight, and proactively evaluate and make recommendations about the direction of the business as it relates to and impacts teammates.

• Have exceptional verbal and written communication skills, with the ability to articulate complex concepts clearly and concisely.
• Have a proven track record of effective management and leadership, with the ability to inspire and motivate teams towards achieving common goals.
• Have a strong attention to detail and commitment to maintaining high levels of accuracy in payroll, bonus, 401K contributions, benefits, etc. processes.
• Have a positive "can-do" attitude, fostering collaboration and teamwork across departments.

Other

• 10 years of progressive HR experience with at least 3 years in a leadership role, preferably in a startup or high-growth environment.
• Demonstrated experience in developing and implementing HR strategies and initiatives on a global scale, ideally in LATAM.
• Strong knowledge of employment laws and regulations in the US and globally, or experience sourcing the global answers.
• Experience with government security clearance process.
• Proven ability to build and manage high-performing teams and drive organizational change.
• Excellent communication, interpersonal, and leadership skills with a collaborative approach.
• HR certification (e.g., SHRM-SCP, SPHR, or equivalent) preferred.
• Fluency in English required with Spanish fluency preferred.