Premise is an on-demand insights company that connects businesses and NGOs with local smartphone users in over 140 countries. Used by some of the leading organizations in the world, Premise's solutions are revolutionizing the data collection market, making it faster, more scalable, and more dynamic to understand our world through the eyes of those who live there. We are backed by some of the top global venture capital investors as we take on legacy market research agencies with a new way of thinking about the world – removing the middleman between those seeking to understand our world and those living there.

With Premise, organizations win. And communities win, too. People can earn more from their opinions and discoveries. They can influence their cities for the better. And, unlike other data sourcing methods out there, they can do it all with full transparency that the data they’re gathering is going to an organization that values it, and values them.

Position Summary

We are seeking a highly skilled and creative End-to-End Customer Success Project Lead with experience in the fast-moving consumer goods industry. The ideal candidate will be responsible for planning, executing, and evaluating pilot projects, working closely with all operational areas involved to ensure the success of business initiatives.

What You Bring Along

• Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or a related field.
• Minimum of 4 years of experience in the fast-moving consumer goods industry, with an emphasis on project management.
• Excellent communication skills, both verbal and written, with the ability to influence and motivate diverse teams.
• Ability to work independently, with a strong results orientation and attention to detail.
• Creativity and initiative to propose innovative and effective solutions.

What You Will Do

• Pilot Project Management: Lead the planning, implementation, and monitoring of pilot projects, ensuring the achievement of established objectives and deadlines.
• Interdepartmental Collaboration: Coordinate and work together with marketing, sales, production, and logistics teams to ensure comprehensive and aligned execution of projects.
• Results Analysis: Evaluate pilot performance through data analysis, identifying opportunities for improvement and presenting strategic recommendations.
• Effective Communication: Maintain clear and constant communication with all stakeholders, ensuring everyone is aligned with the pilot objectives. You will be the point of contact for the client, responsible for communicating opportunities and coordinating the implementation of recommendations.
• Creativity and Proactivity: Propose creative ideas for process optimization and enhancing the customer experience during pilots.