Core Operations Analyst
Premise
Premise is an on-demand insights company that connects businesses and NGOs with local smartphone users in over 140 countries. Used by some of the leading organizations in the world, Premise's solutions are revolutionizing the data collection market, making it faster, more scalable, and more dynamic to understand our world through the eyes of those who live there. We are backed by some of the top global venture capital investors as we take on legacy market research agencies with a new way of thinking about the world – removing the middleman between those seeking to understand our world and those living there.
With Premise, organizations win. And communities win, too. People can earn more from their opinions and discoveries. They can influence their cities for the better. And, unlike other data sourcing methods out there, they can do it all with full transparency that the data they’re gathering is going to an organization that values it, and values them.
Position Summary
We are looking to add an analyst to our high performing Core Operations team. This position will be responsible for optimizing global processes that support our main commercial data products. The ideal candidate will be analytically minded and a strong communicator, with an eye for details and process improvement. They are also a strong project manager that is comfortable in a fast-paced environment.
What You Will Do
- Support the implementation and optimization of all core processes (e.g. collection format, tasking, dashboards) across all markets and ensure standardization globally for main commercial products within Latin America.
- Work across teams to ensure successful launches of commercial products in new countries and in existing countries.
- Contribute to the design and deployment of a wide range of App-based data collection tasks (surveys and observational tasks).
- Conduct internal and external research and use data to optimize operations for the Core Operations Team.
- Assist Territory Operations with daily field operations to ensure data collection goals are met.
- Collaborate with various teams to build and develop new processes from start to finish within the company, including general research of best practices, documentation, project management execution, and process mapping.
What You Bring Along
- Strong written and verbal communication skills, fluent in both Spanish and English.
- High confidence level in working independently, with proven examples of taking ownership and driving success in ambiguous settings.
- Advanced proficiency in Excel or Google Sheets, SQL skills, business intelligence tools (Looker, Power BI).
- Knowledge of and experience in optimizing processes for efficiency and effectiveness, including experience in problem-solving and the ability to proactively identify and address potential issues.
- Experience with data analysis and an aptitude for data-driven decision-making.
- Excellent organizational skills and attention to detail, with an ability to zoom out and understand the bigger context of your work.
- Enjoys collaborating with a team (either directly or across the business) to build on ideas taking on feedback and contributing to others.
- Ability to be flexible, adapt and adjust to rapid change within a fast-paced and growth-oriented environment.
- Possess and maintain a positive, solution-oriented approach.