As a Sales Development Representative, you’ll be the first point of contact for prospective students exploring our cybersecurity courses and programs. Your job is to connect with leads, understand their goals, and guide them toward the right learning path. You’ll play a key role in driving growth and will be supported by a collaborative team and a manager who is invested in your success.

About Us

With over 17+ years of experience, ThriveDX is one of the leading global tech education, training, and service providers sending thousands of learners to new and exciting careers, serving and developing tech-related ecosystems.

In 2018, ThriveDX entered the US market via a university partnership model and have successfully partnered with colleges and universities to train the next generation of industry professionals. Unique to our program, TDX Arena is an AI-fueled powerhouse learning platform that helps learners apply concepts learned in class to real-world situations.

With over 50,000 cybersecurity alumni worldwide, ThriveDX is highly experienced at delivering the most effective accelerated cybersecurity training and educational programs.

Responsibilities:

• Engage with inbound leads via phone, email, and SMS to qualify interest and educate prospects on our cybersecurity programs
• Understand prospective students’ goals and recommend the appropriate learning path based on their needs
• Schedule consultations and follow-ups to support the conversion process
• Work closely with the Inside Sales Manager to follow established sales strategies, scripts, and outreach cadences
• Maintain detailed records of interactions and outcomes in the CRM (e.g., HubSpot or Salesforce)
• Achieve and exceed performance targets for calls, qualified leads, and conversions
• Provide feedback to the sales and marketing teams to improve messaging and lead quality
• Stay up to date on our program offerings and the cybersecurity education landscape
  

Experience/ Skills Required

• 1+ year of experience in a sales, admissions, or customer service role (ideally DTC or high-touch consumer environment)
• Strong communication and active listening skills
• Comfortable working with CRM and sales engagement tools
• Highly organized with strong follow-up discipline
• Enthusiastic, goal-oriented, and self-motivated
• Passion for education, technology, or helping others achieve career goals
• Bonus: Knowledge of or interest in cybersecurity or edtech

Values

Passion is our driver.

Excellence is how we deliver.

People are our focus - learners and employees.

Change creates opportunity - we embrace change.

Learning never stops and neither do we.

Our Offer

• Competitive benefits package includes: Medical, Dental, Vision, 401k, Paid Time Off, Lunch Catered for in-office work days.

Your Success is our Success

If you're a driven, collaborative person who thrives on breaking new ground and inspiring others to do the same, you’ll feel right at home here. We’re looking for someone who's passionate, high-performer and pushes boundaries in pursuit of something bigger.

You’re a self-starter with a “ready to make an impact on day one” mindset—confident in your ability to add real value from the start and grow with us over the long term. If that sounds like you, we think you’ll be a perfect fit.

At our core, we're more than just a company—we're a close-knit team on a mission to change lives through the power of education. We work hard, we play hard, and we deeply value each person’s contributions toward our shared goals. We can’t wait to welcome the next game-changer to our team. (Yes, we mean you.)