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Salesforce Administrator

Onapsis

Onapsis

Sales & Business Development
Hyattsville, MD, USA · Remote
Posted on Friday, May 31, 2024

The world’s most critical--and at-risk--business applications have been neglected for far too long. Onapsis eliminates this blind spot by providing cybersecurity solutions dedicated to business-critical applications. Onapsis helps nearly 30% of the Forbes Global 100 understand the threats and risks across their SAP and Oracle landscapes, whether running on-premises, in the cloud, or in a hybrid environment.

Position Summary:

The Salesforce Administrator will play a vital role at Onapsis. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. A thoughtful and streamlined Salesforce user experience leads to better data which is critical to using this database to make business decisions. This role will own the user management experience as well as support tickets, training, and designing solutions that drive our business.

The Administrator should have a strong understanding of the Salesforce platform, a desire to keep learning and should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions.

Responsibilities:

  • Ensuring optimal performance of Salesforce systems and products.
  • Upgrading and configuring Salesforce systems for optimized integration.
  • Managing Salesforce roles, profiles, sharing rules, workflows, and validation rules.
  • Maintaining the Sales cloud and CPQ, as well as building custom reports and dashboards.
  • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
  • Evaluating and installing new Salesforce releases, as well as providing training and support.
  • Documenting processes, including error reports and changes to field history tables.
  • Reviewing new processes, implementing them into Salesforce and ensuring adoption
  • Assisting with and supporting Salesforce integrations such as LeanData, Qualified, ZoomInfo and Sales Navigator
  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
  • Identify and gather requirements from users and stakeholders
  • Salesforce configuration changes, including (but not limited to): Flows, Process Builder, custom fields, page layouts, record types, custom settings, dashboards and reports
  • User support tickets, training and creating training materials

Required Skills and Experience:

  • Salesforce certified administrator or Salesforce advanced administrator certification.
  • A bachelor's degree in computer science would be advantageous.
  • 2-3 years of experience as a Salesforce administrator in a similar environment.
  • Extensive experience in the administration and maintenance of Salesforce systems.
  • Experience in performing Salesforce upgrades and ensuring successful integration.
  • Experience with Salesforce Go-to-Market tools/integrations such as LeanData, Qualified, ZoomInfo and Sales Navigator are a plus.
  • Exceptional ability to create and maintain Salesforce databases.
  • In-depth knowledge of Salesforce products and their functionalities.
  • Proficiency in creating Salesforce profiles, allocating roles, and managing access.
  • Knowledge of importing sales data and generating Salesforce reports.
  • Ability to provide Salesforce training and end-user support.
  • Proven project management ability
  • Innovative and analytical thinker with solid problem-solving skills
  • Proficient in written and verbal communication

We offer:

  • Highly Competitive Compensation and Benefits
  • Flexible Work Options
  • A fast paced, and rapidly growing start up work environment

About Onapsis

Onapsis is a proven market leader that protects your business's most critical applications. Only Onapsis delivers the actionable intelligence, automated governance, continuous monitoring, and secure change capabilities required by cross-functional teams to optimize workflows and automate manual tasks so they can embrace and accelerate SAP and Oracle E-Business Suite (EBS) modernization, cloud, IoT, and mobility initiatives while keeping the most vital systems and data protected and compliant.

Headquartered in Boston, MA, with regional offices in Heidelberg, Germany, Buenos Aires, Argentina, and Bucharest, Romania, Onapsis proudly serves more than 300 leading brands and organizations, including many of the Global 2000.

Onapsis only invites candidates to apply directly through reputable job boards or the Onapsis careers page on our website. Job offers are extended only after a face-to-face video interview with an Onapsis HR representative. Please disregard any outreach from Onapsis via forums, social networks, or other platforms, as these are fraudulent.

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